Dear Valued Customers,

During this unprecedented time, we have decided to make the following adjustments to our operations to do our part in serving our team, customers and community.

The health and safety of our community is our priority, therefore the showroom is temporarily closed and will reopen once there is a significant decline in COVID-19 cases in the GTA. We continue to process and ship new online orders as usual. Please bear with us as we are working higher than normal online order volume with fewer staff in effort to maintain physical distancing. Courier deliveries to condo and apartment deliveries will be made to the building lobby instead of to the unit during this time. To inquire about alternative delivery options for in-home delivery in your area, please contact us.

Our customer care team remains available every day from 9am to 9pm EST. Please bear with us as we're experiencing longer than normal call waiting times, so we may be slower to respond to your requests.

We are offering new flexible payment options for up to 12 easy monthly payments with PayBright financing. See here for details.

Please feel free to contact us with any questions or concerns. Any further updates on this matter will be posted here. 

We wish you and yours good health and thank you for understanding.

Gaurav Nijhawan
Candace & Basil

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