Dear Valued Customers,

During this unprecedented time, we have decided to make the following adjustments to our operations to do our part in serving our team, customers and community.

The health and safety of our community is our priority, therefore the showroom is temporarily closed. 

Please bear with us as we are working higher than normal online order volume with fewer staff in effort to maintain physical distancing. 

We continue to process and ship new online orders to your door. All in-home delivery services (including assembly services) are temporarily suspended and deliveries to condo and apartment buildings will be made to the building lobby instead of to the unit during this time.

Our customer care team remains available every day from 9am to 9pm EST. Please bear with us as we're experiencing longer than normal call volume and with the majority of our customer care team working from home, we may be slower to respond to your requests.

We are offering new flexible payment options for up to 12 easy monthly payments with PayBright financing. See here for details.

Please feel free to contact us with any questions or concerns. Any further updates pertaining to our COVID-19 protocol will be posted here. 

We wish you and yours good health and thank you for understanding.

Gaurav Nijhawan
President
Candace & Basil