Contact Us

PLEASE SEE HERE FOR THE COVID-19 UPDATE

We're here to help!

Live Chat: ***Temporarily unavailable due to high call and email volume.*** For the fastest response, send us an instant message by simply clicking on the blue button on the bottom right corner of your screen. 

Phone: We are here to talk to you 7 days a week between 9am and 9pm EST. Call us toll-free at 1(800)468-9067 or text us at (905)867-6600!

UPDATE: We are currently experiencing higher than normal call volumes. However, we promptly return every missed call - no need to leave a voicemail :)

Email: If you prefer the more traditional form of communication, send us an email at customercare@candb.ca. We've made it easy for you by adding a contact box below!

Showroom: 565 Otto Rd., Mississauga, ON L5T 2Y7

  • Weekdays: 12pm - 6pm
  • Weekends: 12pm - 4pm

See what’s on display here.

    • If you have recently travelled, been in contact with anyone who has travelled or have flu-like symptoms, please stop by at a later date.
    • Personal protective equipment such as masks are required for entry into the showroom. 
    • Visitors will be limited to groups of 2 and no more than a total of 10 visitors will be permitted in the showroom at any given time.
    • Physical distancing guidelines of 2 metres are in effect. Please try to self-serve by using our website and keep distance from staff and other customers.
  • Virtual Showroom Tour: We can connect with you over a video call (ie. FaceTime, WhatsApp Video, Instagram Video, Messenger Video, Skype, etc.) so you can shop from the comfort and safety of your home. Book a virtual tour with us today!

    Please note that although we're based in Mississauga, we ship to your door* for free Canada-wide (territories and some remote regions are excluded).

      My Shopping Cart
      Your cart looks a little empty!
      Start your Candace & Basil journey here...
      Beds
      Sofas & Sectionals
      Dining Sets
      Coffee Tables & Sets