Shipping & Returns
We leverage a carefully selected network of delivery partners, including our dedicated in-house local delivery team, to efficiently serve our valued customers from coast to coast. All orders are delivered within 1-2 weeks of receipt or completion (for made-to-order items).
Shipping
- We offer free standard delivery within our local area*. Delivery charges may apply at checkout (before purchase) to orders outside this zone.
- You will be notified via email prior to delivery to coordinate a date or will be provided tracking information (depending on the item and delivery area).
- The option to upgrade to white glove delivery is available at checkout.
Returns
- In order to qualify for a return, contact us within 30 days of delivery. The item(s) must be unused, unassembled, in original condition and all contents packaged back into the original packaging.
- Return shipping charges may apply to orders outside of our local area*.
- All made to order items, custom items, display items, open box items, pillows, duvets, bedding and mattresses are non-refundable and are final sale.
*Local area includes the Greater Toronto Area and surroundings (all “M” and most “L”, “N” & "K" postal codes).