Candace & Basil is a rapidly growing furniture retail company that offers a fast-paced work environment with potential for growth within the organization. We are looking for individuals that are hard working, able to perform under pressure and are team players. We are currently hiring for the following positions:
| Operations Manager |
Responsibilities
- Managing the day to day operations of both the Order Fulfilment & Customer Care teams to ensure all orders are fulfilled on time and customer inquiries are tended to promptly
Requirements
- A minimum of 2 years experience in warehouse operations or logistics and customer service is required
- Intermediate knowledge of Excel and ERP systems is required
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| Order Processor |
Responsibilities
- Responsible for processing orders, creating shipping labels, planning local driver routes and scheduling deliveries with customers
Requirements
- A minimum of 1 year order processing experience is required
- Intermediate knowledge of Excel and ERP systems is required
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Customer Care |
Responsibilities
- Responsible for promptly responding to customer inquiries via phone, email and website live chat to ensure customer satisfaction
Requirements
- A minimum of 1 year in customer service in the retail sector is required
- Excellent communication skills is required
- Bi-lingual French speaking is preferred
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| Delivery Driver |
Responsibilities
- Responsible for loading/unloading local deliveries of large furniture items in a timely fashion
Requirements
- A minimum of 6 years driving experience with a full G license and a clean driving record is required (a driver's abstract from Service Ontario will be required from all applicants)
- Delivery experience in the high traffic areas such as Downtown Toronto is required
- Experience driving a 20ft truck is preferred
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