Free Swatches (Select 5)

Contact us to confirm this item's availability.

Select 5 swatches to be mailed to you for free!

Material	Material (Front)	Abrasion Resistance (Double Rubs)	Cleaning Code
Natural Fabric	100% Polyester	100,000	SW
Nokia Cream Fabric	46% Viscose, 20% Linen, 18% Polyester, 16% Cotton	100,000	WS
Carson Light Grey Fabric	80% Polyester, 20% Nylon	100,000	S
Asher Pebble Fabric	100% Polyester	210,000	W
Kingston Ivory Fabric	100% Polyester	100,000	W
Luna Charcoal Fabric	100% Polyester	100,000	W
Asher Mint Fabric	100% Polyester	210,000	W
Penny Pearl Fabric	100% Polyester	80,000	W
Terry Cream Bouclé	100% Polyester	200,000	S
Frank White Velvet	100% Polyester	235,000	WS
Frank Platinum Velvet	100% Polyester	235,000	WS
Frank Midnight Blue	100% Polyester	235,000	WS
Frank Charcoal Velvet	100% Polyester	235,000	WS
Frank Oyster Velvet	100% Polyester	235,000	WS
Asher Peppercorn Fabric	100% Polyester	210,000	W
Carson 20 Rust	80% Polyester, 20% Nylon	100,000	S
Coperni Grey Fabric	100% Polyester	100,000	W
Harper 67 Fawn Fabric	100% Polyester	145,000	W
Harper Mineral Fabric	100% Polyester	145,000	W
Harper Oyster Fabric	100% Polyester	145,000	W
Home Run Grey Fabric	100% Polyester	90,000	W
Kingston 61 Silver Fabric	100% Polyester	100,000	W
Luna 3006 Midnight Fabric	100% Polyester	100,000	W
Nokia 61 Grey Fabric	46% Viscose, 20% Linen, 18% Polyester, 16% Cotton	100,000	WS
Penny 26 Charcoal Fabric	100% Polyester	80,000	W
Penny 63 Grey Fabric	100% Polyester	80,000	W
Pride Grey Fabric	100% Polyester	50,000	W
Quarry Grey Fabric	100% Polyester	105,000	SW
Sheer Blue Fabric	100% Polyester	200,000	W
Stride Aqua Fabric	100% Polyester	80,000	W
Yates Birch Fabric	100% Polyester	350,000	W
Yates Nickel Fabric	100% Polyester	350,000	W
Bella 91 Grey Velvet	100% Polyester	300,000	W
Caress 28 Grey Velvet	100% Polyester	150,000	SW
Velluto 7 Blue Velvet	100% Polyester	150,000	S
Velluto 10 White Velvet	100% Polyester	150,000	S
Velluto 30 Blue Velvet	100% Polyester	150,000	S
Velluto 70 Blue Velvet	100% Polyester	150,000	S
Velluto 110 Cream Velvet	100% Polyester	150,000	S
Caress 01 Velvet	100% Polyester	150,000	S
Velluto Sand Velvet	100% Polyester	150,000	S
Veloura Blue Velvet	100% Polyester	250,000	S
Turner Stone Leatherette	100% Polyester	500,000	W

 

Cleaning Code	Instruction
S	Spot clean only with a water-free dry cleaning solvent.
W	Spot clean only with water-based shampoo or foam upholstery cleaner.
SW or WS	Spot clean with upholstery shampoo, foam from a mild detergent, or mild dry cleaning solvent.

Please note most items require light to moderate assembly (not included) and are packaged to fit through standard doorways, staircases and hallways. Instructions and tools are provided. Contact us for details.

SHIPPING & RETURNS TO/FROM YOUR DOOR

All C&B products are carefully and professionally shipped to your home free of charge in our local area (most "L", "M", and "N" postal codes). *Non-refundable freight charges will be applied for orders outside of this area. Contact us for freight inquiries or proceed to checkout to calculate the cost for your order prior to purchase.

Delivery times will vary based on location.

Exchanges and Returns

If you wish to exchange or return an item, please let us know within 30 days of receiving your order. Once we have reviewed and approved your request, we will schedule a return pickup with you. Finally, the package will be picked up from your location by our local delivery team or by courier (depending on your location). Please note that the entire return process of scheduling the pickup, return transit and inspection typically takes 2-3 weeks. We offer free return shipping for local orders. *Non-refundable return freight charges will also apply to orders outside of this area.

In order for us to accept your return, the item must be:

• Packed securely in its original packaging
• Free of any and all damages
• Unassembled (and was never assembled)

***All pillows, duvets, mattresses, mattress protectors, display items, open box items, made to order items and custom items are non-refundable and are final sale.

If an item is received damaged, it must be reported prior to assembly and within 3 business days of delivery.

If Candace & Basil stores the item for you for a deferred delivery, a $20/week storage charge will be deducted from the refund in the case of a return or cancellation.

Click here for more details on our shipping and returns policy.

Free In-Store Pickup/Return

In the local area? We offer free pickups from our warehouse at 565 Otto Rd., Mississauga. Simply place your order online and select the pickup option. We will contact you once your order is ready for pickup (typically 1-3 business days for in stock items). For a faster return/refund, you may also drop your order back at our warehouse. Our hours are:

• Mon - Fri: 12pm - 5pm

NEW: Protect your investment with our Gold Standard 3 Year Protection Plan.

At Candace & Basil, we stand behind our quality, which is why we offer a 1 year guarantee on all of our products.

Warranty

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Candace & Basil.

What does this limited warranty cover?

This limited warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Candace & Basil will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Candace & Basil will either repair the product at no charge, using new or refurbished replacement parts, or simply ship the parts in question to the customer.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Candace & Basil is 365 days from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 days from the date of replacement or repair, whichever is longer.

What does the limited warranty not cover?

The Limited Warranty does not cover any problem that is caused by:

• conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.